Refund Policy

1. Free Plan

Our free plan is available at no cost and does not require any payment information. No refunds are applicable for free services.

Free plan users can upgrade to paid plans at any time, and our refund policy will apply to those paid subscriptions.

2. Paid Plans - 30-Day Money-Back Guarantee

For paid plans, we offer a 30-day money-back guarantee. If you're not satisfied with our service within the first 30 days of your subscription, we'll provide a full refund.

This guarantee applies to:

• Pro Plan ($29/month)
• Enterprise Plan ($79/month)
• Any other paid subscriptions

To be eligible for a refund, you must:

• Request the refund within 30 days of your initial purchase
• Provide a valid reason for the refund request
• Not have violated our Terms of Service

3. Refund Process

To request a refund, please contact our support team within 30 days of your initial purchase. Refunds will be processed within 5-10 business days.

How to request a refund:

1. Contact our support team at support@mysafedeals.com
2. Include your account email and order details
3. Provide a brief explanation of why you're requesting a refund
4. Our team will review your request within 2 business days
5. If approved, the refund will be processed to your original payment method

Processing time: 5-10 business days after approval

4. Exceptions

Refunds are not available for:

• Custom Development Work: Any custom coding, design, or development services
• Third-Party Integrations: Costs associated with third-party services or plugins
• Domain Purchases: Domain registration and renewal fees
• After 30 Days: Any requests made after the 30-day period
• Terms Violation: Accounts suspended for Terms of Service violations
• Fraudulent Activity: Accounts involved in fraudulent transactions

5. Partial Refunds

In certain circumstances, we may offer partial refunds for:

• Service interruptions lasting more than 24 hours
• Significant feature unavailability
• Billing errors on our part

Partial refunds are calculated based on the duration of the issue and the affected services.

6. Subscription Cancellations

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period.

Important notes:

• No refunds are provided for unused portions of the current billing period
• Your account will remain active until the end of the current billing cycle
• You can reactivate your subscription at any time

7. Payment Method Refunds

Refunds are processed to the original payment method used for the purchase:

• Credit Cards: 3-5 business days
• PayPal: 1-3 business days
• Bank Transfers: 5-10 business days

Processing times may vary depending on your financial institution.

8. Dispute Resolution

If you disagree with a refund decision, you may:

1. Contact our support team for further review
2. Provide additional documentation or evidence
3. Request escalation to a senior team member

We are committed to fair and transparent resolution of all refund requests.

9. Contact Information

For refund requests or questions about this policy, please contact us at: