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Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information:

  • Name and contact information (email address, phone number)
  • Account credentials and profile information
  • Payment and billing information
  • Store and product information
  • Customer service communications

Usage Information:

  • Log data and device information
  • Usage patterns and preferences
  • IP address and location data
  • Browser type and version

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.

Specifically, we use your information to:

  • Provide and maintain our e-commerce platform
  • Process payments and transactions
  • Send you service-related communications
  • Provide customer support
  • Improve our services and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your information with:

  • Service Providers: Payment processors, hosting providers, and analytics services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition
  • Consent: When you explicitly authorize us to do so

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Monitoring for suspicious activity
  • Employee training on data protection

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information to improve and analyze our service.

Types of cookies we use:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how users interact with our service
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for advertising and marketing purposes

You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Your rights include:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where applicable

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

Retention periods vary based on:

  • The type of information collected
  • The purpose for which it was collected
  • Legal and regulatory requirements
  • Your account status and activity

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@mysafedeals.com

Company: SHASTRA CLOUD LIMITED

Address: RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK, HONG KONG

MySafeDeals

Build, sell, and grow your online business with the most trusted e-commerce platform.

SHASTRA CLOUD LIMITED

Registration: 78552433

RM03, 24/F, HO KING COMM CTR,
2-16 FAYUEN ST, MONG KOK
HONG KONG

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